A Zappos employee works under a beach umbrella at the company’s suburban Las Vegas headquarters. The retailer’s workers are encouraged to decorate their desk areas however they want. (Gina Ferazzi / Los Angeles Times)
A Zappos employee takes a reading break in a massage chair while a company tourgoer gets his photo taken on a throne. (Gina Ferazzi / Los Angeles Times)
A tour group walks past notes by Zappos employees scribbled on a company stairwell wall. (Gina Ferazzi / Los Angeles Times)
A small group touring Zappos passes an employee’s desk. As many as 1,200 people a month visit the company. Zappos offers at least four free tours a day, four days a week. (Gina Ferazzi / Los Angeles Times)
All Zappos conference rooms have glass walls. Some were named for casinos, including New York-New York and Monte Carlo. (Gina Ferazzi / Los Angeles Times)
