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Airlines aren’t the only industry collecting fees, study shows

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The global airline industry is expected to pocket more than $36 billion in passenger fees this year, including charges to check bags, connect to onboard Wi-Fi and purchase food and drinks. In total, that represents about 5.4% of the industry’s overall revenue.

But a company that helps airlines maximize airline fees noted in a study released last week that many other industries also rely heavily on so-called “ancillary revenue.”

For example, Disney Parks and Resorts gets 49% of its revenues from charges for everything other than park admission, including food, drinks and merchandise, according to Wisconsin-based IdeaWorks Co. Norwegian Cruise Lines makes about 30% of its revenue from food, drinks and spending at spas and casinos on its ships, it said.

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Parking fees, plus the sale of food, drinks and merchandise, among other charges, bring in 18% of revenues for concert promoter and entertainment company Live Nation Entertainment, the study found.

“Ancillary revenue has become popular with companies for good reason; it delivers billions of dollars, euros, and kopeks to industries starved for cash,” said Jay Sorensen, president of IdeaWorks.

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Follow Hugo Martin on Twitter at @hugomartin

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