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Honorable mention: Ticketmaster
The Beverly Hills ticketing company, which charges significant fees to process online orders, is a perennial target of consumer hatred. This year, the seller launched an online store on Facebook to try to tap into an even wider customer base. In 2010, it wedded itself to concert promoter LiveNation, sparking antitrust concerns in the same year regulators accused the company of selling phantom Bruce Springsteen tickets it didn't actually have. "People want to eat my kids, they're so angry," its chief executive said in November.
April 4, 2012