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Can you explain why I need to subscribe to comment? Did you recently change this?
Our readers often lament incivility among some commenters. They say a hostile atmosphere not only keeps them from commenting, but it can keep them from spending time reading our stories. We believe a commenting platform for our subscribers--our most loyal and presumably most frequent readers--will create a well-lit environment for robust discussions on the news and issues of the day.
So, then, I'm not allowed to share my opinion if I don't pay you? That hardly seems fair.
We absolutely still want to hear your opinion. We realize not everyone will subscribe. Instead, we invite you to share your comments with us on our many social media channels. All of our sections have Twitter accounts and Facebook accounts, and we're on other platforms too. We're always listening and responding on social media, and that includes our writers, editors and photographers. So rest assured that your voice will be heard. We wouldn't have it any other way.
If the comments are so out of control, why don't you just get rid of them?
While some websites both locally and nationally have moved in that direction, we're eager to make commenting work in a more controlled environment.
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To edit your username and password, please go to your Chicago Tribune account here: http://membership.chicagotribune.com/profile
To edit your profile picture, first make sure you are logged onto the website, then go to any comment area on an article. Once you click "view comments" you can access your profile photo by hitting "profile," located just above the discussion. You can also access your profile photo by clicking "Profile" below the promoted comments area and then "Change settings."
How do I change my notification settings?
To change your notification settings, first make sure you are logged onto the website, then go to any comment area on an article. Once you click "view comments" you can access your profile by clicking "Profile" below the promoted comments area and then "Change settings."
To get notified of comment activity on a particular story, click "subscribe" near the top of the comment thread to receive an email notification when new comments are added to that story. Click unsubscribe to stop getting updates.
I submitted a comment. Why hasn't it been posted yet?
All photo comments are viewed by a moderator before they are published.
What is a Promoted Comment?
Users can use points to bid to have any comment, not just their own, displayed in the Promoted Comments area at the top of the comment thread. The comment with the most points is displayed first. To learn more about points, see What are points and how do users get them?
I've been banned. Why?
How do I report an inappropriate comment?
What happens when I flag a comment?
Why hasn't the comment I flagged been removed?
I've been banned. Why?
What are points and how do users get them?
Why can points be purchased?
What can users do with points?
Among other things, users can spend points to vote up or down comments or pin a comment to the promoted comment area at the top of a thread. Too see the full list of what users can do with points, go to the comment area on any article and click Help.
Can users lose points?
What is commenter ranking, and how is my rank calculated?
Each commenter at chicagotribune.com has a rank that reflects his or her degree of engagement in our community. Your rank is automatically calculated based on points accumulated and/or used for performing tasks within our commenting system. Ranks assign special privileges to certain commenters, according to their point balance. A user's rank is listed next to their username in the comments.
To view a list of ranks and the privileges and points associated with them, go to the comment section on any article and click Help. Ranks are listed near the bottom.
How do I share a comment?
Under each comment, you'll see the word "Share." Hover over "Share" and Facebook, Twitter and a link generator option will appear; click an icon to share to the corresponding service.
What is a Promoted Comment?
Users can use points to bid to have any comment, not just their own, displayed in the Promoted Comments area at the top of the comment thread. The comment with the most points is displayed first.
How do I change the way in which comments are sorted?
A drop-down menu at the top of each comment section shows how comments are currently being sorted. Change the selected sort option to adjust your comment display.
I love this. I hate this. I need to talk to someone about this.
We hear you. And we're here to listen. Email us anytime at email@example.com and we'll get back to you ASAP.
OK, you convinced me to subscribe. Can you tell me how to do that again?