People had a lot to say on Monday, when the
announced that steep declines in revenue and the fewer number of parcels mailed meant they'll need to cut back service.
Starting in 2012, that birthday card you send across town to grandma will take
to arrive instead of the current overnight shipping time. The delay may be annoying for some, but for local businesses that rely on overnight service, it could impact the way work is done.
To get in touch with those who will feel the impact, I headed to the main USPS Chicago branch. By posting myself just outside the post office service desk, I was able to interview a pastor, a non-profit worker, as well as people who gave their colorful -- and sometimes unprintable -- thoughts on the closures.
One thing that struck me were the comments of one of my interview subjects, Rebecca Monen, who works for a nearby non-profit. Noting that the USPS has plenty of competition from private couriers like Federal Express and UPS, she said it didn’t quite make sense that USPS would cut back in ways that might undermine their ability to compete.
Of course, like a few other industries -- both newspapers and the music business come to mind -- the postal service said they were simply coming to terms with a broader societal shift: the world is increasingly digitized. We simply don’t get our information the same way we have in the past.
And that means less letters are sent.