Jennifer Nicks has been promoted to vice president, director of operations at Two by Four, a marketing agency offering advertising, design, interactive, promotions and direct response services. Nicks will oversee the agency's operations departments in itsr Chicago and Chattanooga offices. This includes human resources, digital and print production, new business development, facility operations, technology and agency brand management. She will also be responsible for the agency's purchasing and procurement, as well as executing contractual agreements. Nicks joined Two by Four in 2000 and most recently was director of client leadership, a department she developed while implementing the agency's managerial processes. Nicks graduated from the University of Illinois Urbana-Champaign.