— the former
reality TV star-turned-E! fashion correspondent — claimed she was just as nervous to meet her fans as they were to meet her during an appearance at
on State Street Thursday.
Why the nerves?
"I know what it's like when you like someone and meet them and then, ugh, they're not what you thought they were going to be like," said Osbourne, sitting in a conference room on Macy's 11th floor as her entourage listened on. "The fact that people drove all this way — I don't want to disappoint them.
"When you feel someone's hug you and feel how much they like you in their hug, it blows my mind that someone could like me that much. Maybe it's that little hurdle that I need to get over of not liking myself enough, even though I like myself a whole lot better than I used to. It's shocking to me and really heart-warming."
Gone are the days when Osbourne sported a messy, out-of-control look (and attitude). Now the 26-year-old daughter of rocker
is trendier, fitter and, apparently, happier.
She is the face of the Material Girl clothing line from
and the singer's daughter Lourdes — an honor for Osbourne, a life-long Madonna fan. Osbourne has taken part in two photo shoots for the collection, but she said they were awkward experiences. During the most recent photo shoot in April, Osbourne was photographed in New York's Time Square,
and on a double decker bus driving through the city's streets.
"I had to put blinders on and go, 'OK, this is my job. I'm just going to do this. The quicker I do it, the quicker it will be done,'" Osbourne said. "People were following me and taking pictures of me as I swung around light posts and walked in Time Square like I'm on a runway."
She felt similar jitters during her first Material Girl shoot at the now-closed Mars Bar in New York's
, but a random bar patron helped put her at ease.
"It was weird because I'd never done a modeling photo shoot before and didn't know what to do with myself in the first hour. … We shot at a bar in New York and there were people there drinking at 10 in the morning while I'm standing on the bar posing. This one guy with no teeth told me 'I like your legs,'" said Osbourne, briefly replacing her British accent with a scratchy, truck-driver voice. "I loved it. It kind of broke the ice and made me feel more comfortable."