Editors note: The spotlight features South Floridians On The Move in their careers.
Who: Diane Schlachter, 60, Plantation
Job: District Manager, Miami Division,
Experience: Schlachter began her Publix career in 1969 as a part-time cashier in
Awards, recognition: Publix honored Schlachter with one of the company's 2012 President's Awards Feb. 13, at the company's Retail Operations Conference in Orlando
Why: The award is given to one district manager from each of Publix's retail divisions and one support manager, who has demonstrated success in meeting equal opportunity goals, displayed dedication to the dignity, value and employment security of Publix associates, and maintained a work environment that values diversity and is free from discrimination.
What does this honor mean to you? Publix has been my first and only job for the past 43 years. It's an honor to be recognized for helping Publix associates reach their goals. Our Publix culture is to help those around us to be successful. This "culture" was started 83 years ago by George Jenkins, our founder. I would not be in my position today without the mentoring and guidance of many Publix leaders. Rather than "boost" my career, this award motivates me to continue to do everything I can to train, develop and mentor our associates to reach their full potential so they can enjoy the same opportunities that I have been fortunate to find at Publix.
What I've learned: The number one thing is to please the customer. In order to be successful at pleasing the customer, you must have friendly, knowledgeable associates. Investing time in your associates translates to increased customer loyalty.
Top goal: To continue to invest time in the training and development of our Publix associates.
On the side: Married for 37 years to Craig Schlachter, assistant store manager at Publix Store #302. Son, Craig, Jr. is an account manager for Premier Beverages, daughter Kelly Pealo, is a pharmacist for Wegman's Super Markets, New York. Hobby: Six-month old grandson, Benjamin.