On Feb. 28, Bill was at work when he received a message to contact company security immediately.
Bill's shock was compounded by the realization he would have to break the news to 7-year-old Riley.
"Your brother has passed away," he finally told her.
"What do you mean?" she asked.
"Well, he died."
There was a pause.
"We'll just have to pray really hard for him," she said.
Police had been summoned to Travis' home by his girlfriend, Michelle Ashley, after she had been unable to rouse him. Ashley told detectives that Travis was addicted to painkillers. Police reported that they found anabolic steroids in the house.
A coroner's investigator inventoried Travis' medical history and listed leg injuries, adolescent asthma and bipolar disorder.
The autopsy performed by Clark County medical examiner Dr. Alane Olson found that Travis' heart was extremely enlarged, which could have resulted from excessive physical exercise or steroid use or both.
Lab reports showed a "therapeutic" amount of the painkiller hydrocodone in Travis.
They also showed a potentially fatal amount of the powerful and highly addictive painkiller oxycodone, sold under the trade name OxyContin and reportedly commonplace in pro football locker rooms.
Olson knew, however, that a person accustomed to using the drug could build a resistance to the most damaging effects of the amount found in Travis.
Travis' lungs seemed to provide the answer to his death. Numerous sections of lung tissue showed inflammation, a sign of acute pneumonia, which could be largely asymptomatic and fatal within days.
She concluded that pneumonia caused Travis' death, and that an enlarged heart and oxycodone intoxication were "other significant factors."
While the autopsy was being performed, Bill went to Travis' house and found it in disarray after the police search. He cleaned Travis' bedroom and washed his clothes, because he wanted the place "to have some dignity."
Later, at the funeral home, he saw Travis, wrapped in plastic. The funeral director offered to remove the plastic and, with a clearer view, Bill thought that Travis "looked peaceful, like he didn't have a worry. 'Now I'm free.' "
Travis' family from Michigan, his brother Ryan and Bill gathered for a viewing. After the others had left, Bill returned to the viewing room and for nearly two hours spoke privately to Travis.