In the meantime, Metrolink Chief Executive David Solow has said that the agency will pursue installing an older braking system as a stopgap measure in high-risk areas of the Southland.
On Thursday, Metrolink alternate board member Brian Humphrey sent an e-mail to the Metrolink staff urging the agency to be more responsive. The e-mail was obtained by The Times.
"Though there are no deaths or serious injuries reported, this situation already demands aggressive crisis communications, crisis management and most importantly: crisis leadership," Humphrey wrote. "Or we can just sit idly by and get kicked . . . You cannot IMAGINE the buzz in the newsrooms and on the internet -- and did I yet mention in Sacramento and Washington."
Humphrey confirmed that he sent the e-mail, and said he only wanted the agency to better inform the public since the regular Metrolink spokesman was on jury duty.
"I believe the men and women of Metrolink are on the right track," Humphrey said. "I just wanted to make sure in his absence that we tell the story of what happened."
Hymon, Lopez and Gottlieb are Times staff writers.