Readers React: Signed up for TSA PreCheck? Don’t count on access to faster security lines

To the editor: The arbitrariness and inconsistency of the Transportation Security Administration’s PreCheck program, which supposedly expedites airport security for travelers who have applied and passed a background check, are two of its biggest shortcomings. (“Why hasn’t TSA PreCheck reduced airport wait times?” May 27)

On my last six business flights, the boarding passes showed TSA Precheck for two. When I asked why, I was told there’s no guarantee of being able to use the service for every trip, that it’s “randomized.” My wife, also a member of TSA PreCheck and who travels in a wheelchair, is pulled aside for a full screening each time we fly.

What’s the point of both of us having paid the $85 fee and undergone a background check only to be regularly denied the so-called expedited boarding service?

Tom Stapleton, Glendale

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To the editor: It’s bewildering to me why more people haven’t signed up for TSA PreCheck and Global Entry.

The sign-up process was not terribly difficult or time-consuming. Honestly, I would have paid much more; the convenience of not having to wait in line is well worth it.

Flying from Italy to Los Angeles in April was long, really long. I was beyond grateful not to have to spend at least half an hour in line for customs after that. As I told the customs officer at LAX when I sailed through customs thanks to Global Entry, “I love the U.S. government.”

His response: “Ma’am, the United States government loves you too.”

Rachelle E. Friedman, New York

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To the editor: Shh — I love TSA PreCheck and Global Entry. It’s my little airport secret.

Gail Feuerstein, Irvine

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