The fallout from the Bisard investigation gave the Indianapolis Metropolitan Police Department another black eye and now leaders are faced with the task of repairing trust in the community.
"If I was looking from the outside, it doesn't look very good," said Mayor Greg Ballard during a press conference, Tuesday. He and Public Safety Director Frank Straub told reporters the second vile of blood in the David Bisard case was mishandled internally.
"It just doesn't look good. It looks suspect to me," said Indianapolis resident Alicia Murray after hearing the police chief resigned, Tuesday.
"They have different rules for themselves," added Indianapolis resident Ian Hinds. "Somebody in authority must know what's going on."
"I wouldn't want to walk in their shoes," said Dr. Dan Millar, a crisis management expert. He called the recent development a "catastrophe," and added that IMPD is faced with two major issues: re-build the public's trust and its officers trust.
"The FBI is now going to investigate this. I mean that's just one more hammer on top of the good people who are trying to do good things," said Millar.
He believes the department can clean its tarnished reputation if it follows a simple strategy.
"You need to start doing good work all the time. Not just talking about it, but doing it."
The biggest challenge it will face, he said, is consistency. However, not everyone is holding their breath.
"Just when you're trying to do as much as you can to re-build trust in the city, city government, something else brings us right back," said Murray.
Mayor Ballard said Tuesday it would take years for IMPD to restore the public's trust. Millar said it could take even longer if the FBI finds any criminal intent.