Imagine if you had to pay extra to not have anchovies on your pizza. Or to not have flames painted on the sides of your car. Crazy, right?
Yet the telecom industry for years has charged landline customers a monthly fee to not have their names listed in phone directories — a recurring fee for a service that isn't being provided and will continue to not be provided at the customer's request.
It's hard to imagine a more brazen consumer rip-off, especially at a time when most people struggle to reduce the volume of telemarketers and robocalls reaching their home.
That's why state lawmakers need to get behind