Early last year, with little fanfare, the buyers' advocate magazine Consumer Reports began rating motorcycles for reliability and customer satisfaction.
The results of their first study have confounded some bike owners and manufacturers.
The study, conducted among the 3 million subscribers to the publication's magazine and website, had responses from 1 million automobile owners, and got responses from more than 11,000 motorcycle riders. They shared their experiences and opinions on more than 12,000 individual motorcycles purchased new from 2008 to 2014.
The survey found that the Japanese brands Yamaha, Suzuki, Honda and Kawasaki were the most reliable brands, while...