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JPMorgan Chase & Co.

Agency posts thousands of complaints against banks, others

The Consumer Financial Protection Bureau released thousands of complaints Thursday from disgruntled customers of banks, credit card companies and other providers of financial services. The bureau posted a database of the grievances on its website over vehement protests from the financial industry. The database contains 7,700 complaints filed online by people who agreed to air their complaints publicly. The CFPB offers a disclaimer that it does not investigate the substance of the complaints before posting them. Some postings come with spelling errors, some with gratuitous capitalization of words. The Bureau hopes the compilation of the grievances will point both it and the general public...

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