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    Aug 30, 2011 | Orlando Sentinel
  1. Airlines and Irene

    Consumer File - Orlando Sentinel
    From a recent study…… Average call hold times of ten largest airlines during Hurricane Irene (hours:minutes:seconds) 1.         U.S. Airways 0:02:38 2.         Southwest Airlines: 0:08:10 3.         Continental: 0:08:15 4.         United ...
  2. Apr 2, 2012 |Story| WSBT-TV
  3. Airlines' treatment of passengers slowly improves

    WASHINGTON (AP) — Flying is getting better. Honest. For airline passengers grappling with fare increases, canceled routes and a seemingly endless parade of new fees, "better" may not be the first word that comes to mind. But based on more...

    Tags: Trips and Vacations, American Airlines, Inc., Transportation, SkyWest Incorporated, Wichita State University

  4. Apr 3, 2012 |Story| KCPQ-LTV
  5. Frontier Airlines loses its cookies

    Denver-based Frontier Airlines has announced that it's going to lose its cookies by the end of this month and will no longer offer passengers the free treat during travel.
    Q13 FOX News Online
    Denver-based Frontier Airlines has announced that it's going to lose its cookies by the end of this month and will no longer offer passengers the free treat during travel. The Denver Post reported that it was the cost of the cookies that propelled the...

    Tags: AirTran, JetBlue Airways

  6. Jan 31, 2012 |Story| Hampton Roads Daily Press
  7. |Story
  8. Feb 3, 2012 |Story| Hampton Roads Daily Press
  9. |Story
  10. Feb 3, 2012 |Story| Hampton Roads Daily Press
  11. |Story
  12. Feb 4, 2012 |Story| Hartford Courant
  13. |Story
  14. Aug 30, 2011 |Story| South Florida Sun-Sentinel
  15. How well did your favorite airline respond to customer calls, tweets during Hurricane Irene?

    When a major storm is approaching many airline customers naturally wonder whether the bad weather will lead to flight delays or cancellations. And that was the case during Hurricane Irene. A consumer survey by STELLAService shows how the call centers...

    Tags: American Airlines, Inc., Disasters and Accidents, Social Media, Transportation, Media Industry

  16. Sep 11, 2011 |Story| South Florida Sun-Sentinel
  17. Aviones de combate escoltan dos vuelos por conductas sospechosas

    AP
    Aviones de combate escoltaron dos vuelos --uno rumbo a la ciudad de Nueva York y otro a Denver-- luego que el uso que algunos pasajeros dieron a los baños generó sospechas el domingo, en el 10mo aniversario de los ataques terrorista del 11 de septiembre....

    Tags: American Airlines, Inc., FBI, Air Transportation Industry

  18. Sep 12, 2011 |Story| Petoskey News
  19. Military jets safely escort NYC, Detroit flights

    <strong>NEW YORK</strong> &mdash; Fighter jets were scrambled to escort two  commercial flights into New York City and Detroit "out of an abundance  of caution" after crews reported suspicious activity on the 10th  anniversary of the Sept. 11 terrorist attacks, officials said.
    NEW YORK — Fighter jets were scrambled to escort two commercial flights into New York City and Detroit "out of an abundance of caution" after crews reported suspicious activity on the 10th anniversary of the Sept. 11 terrorist attacks, officials...

    Tags: American Airlines, Inc., Unrest, Conflicts and War, Transportation, Detroit, Terrorism

  20. Sep 12, 2011 |Story| Petoskey News
  21. FBI says 3 detained on Detroit flight did no wrong

    <strong>NEW YORK</strong> &mdash; The FBI says three people detained after a  flight landed in Detroit on the anniversary of 9/11 did nothing wrong.
    NEW YORK — The FBI says three people detained after a flight landed in Detroit on the anniversary of 9/11 did nothing wrong. Fighter jets escorted the Frontier Airlines plane after the crew reported two people had spent too much time in the...

    Tags: Justice System, American Airlines, Inc., FBI, September 11, 2001 Attacks, Police Investigations

  22. Sep 11, 2011 |Story| South Florida Sun-Sentinel
  23. 11 de Septiembre queda marcado con nuevo monumento a las víctimas

    Determinados a nunca olvidar pero quizás listos para seguir adelante, los estadounidenses dieron el domingo al 11 de septiembre un lugar en la historia y dejaron un recuerdo para una nueva generación.
    AP
    Determinados a nunca olvidar pero quizás listos para seguir adelante, los estadounidenses dieron el domingo al 11 de septiembre un lugar en la historia y dejaron un recuerdo para una nueva generación. Una ceremonia solemne de recordación se realizó en el...

    Tags: American Airlines, Inc., Osama bin Laden, Michael Bloomberg, Yo-Yo Ma, James Taylor

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Frontier Airlines Inc. Photos
Frontier Airlines will begin charging for carry-on bags...
(January 2, 2013)
Frontier Airlines
Passenger at Frontier Airlines
(October 10, 2012)
Passenger at Frontier Airlines
This photo provided by Joey Mentzer, passengers are esc...
(September 12, 2011)
Detroit's Metropolitan Airport