| Apr 10, 2012
Jay Middour's flight to the Bahamas never happens because of a code-sharing disaster. His vacation is ruined and the airline still has his money. Can this trip be saved?
Q: We booked a ticket from Washington to the Bahamas recently through Expedia. It...
| Apr 10, 2012
To say that air travelers spend as much time complaining about fees and surcharges as they do flying might not be much of an exaggeration. And now the airline industry wants you to add another complaint to that list: taxes.
Air travelers are overtaxed,...
| Apr 17, 2012
Greg Melgares is a patient guy. But even his patience has limits. The refund from Southwest Airlines he's been promised for a year still hasn't arrived. Will the airline ever pay him?
Q: We have been trying to get a refund from Southwest Airlines for...
| Apr 17, 2012
Tom and Terri Dorow didn't like their recent vacation rental in Scottsdale, Ariz.
Their online review is clear about that. It's a laundry list of complaints about equipment, appliances and even the appearance of a house they felt didn't meet the...
| Sep 29, 2012
| 6:45 PM
First Academy 3, Holy Trinity 0
Buzz: Brittany Smith had 11 kills in a 25-11, 25-22, 26-24 victory for First Academy (12-6). Jordan Wilson had 20 digs.
First Academy 3, Jacksonville Providence 0
Buzz: Kennedy Wilson had 11 kills...
| Apr 7, 2010
Where's the line? When you're staying at a hotel, is it OK to pocket the bottles of shampoo and lotion? How about the magazines? Bathrobes? Furniture?
It depends on the traveler. A recent Travelocity survey found 86 percent of hotel guests admitted to...
| Mar 9, 2010
Oh, the things hotels will do for a good review.
It's not enough to ask guests for a write-up on a popular site such as TripAdvisor or Yelp after they've checked out. Lately, some innkeepers have been pressuring their customers to say positive things...
| May 11, 2010
Hotels want to know who you are, especially if you're reviewing them anonymously.
An increasing number of image-conscious properties have begun connecting the dots between unbylined write-ups that appear on such popular travel sites as TripAdvisor or...
| Jun 8, 2010
If you think hotels will never stoop to the level of airlines -- charging extra for anything that isn't bolted down -- maybe you've never heard of easyHotel.
Sure, rooms at this cut-rate European hotel chain are cheap (about $35 a night) but if you...
| Jun 22, 2010
If you thought airlines had wacky rules, try renting a car.
Like airlines, car rental companies don't think twice about changing your rate. Except that they sometimes raise the price after you've driven off the lot.
Like airlines, car rental companies...
| Jan 26, 2010
The best rate Darren Popik could find on a weekend car rental at Austin-Bergstrom International Airport recently was $114. So he decided to look elsewhere.
Popik, a Los Angeles-based blogger, widened his search to other car rental locations in the...