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Hotel stay coming up? Here's insider knowledge from the front desk
Hotel stay coming up? Here's insider knowledge from the front desk

We interviewed hotel front desk clerks and managers to learn some insider secrets, and many of them have to do with money matters. Be prepared for your next hotel stay by knowing what will cost you money and what might save you money — and what might save the hotel money at your expense, so to speak. Among the revelations: If you make a reservation and the rate goes down after you book, the hotel will not notify you, in all probability. Some websites have price guarantees. Booking site Tingo.com promises it will automatically refund the difference if the price drops. Asking you to reuse towels and sheets does save water and energy and possibly the planet, but hotels also get...

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