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Better Business Bureau expels Los Angeles chapter, largest in nation
Better Business Bureau expels Los Angeles chapter, largest in nation

The Better Business Bureau chapter that predominantly served the Los Angeles area is no more.  The BBB of the Southland was expelled Tuesday from the national organization, losing the right to use the BBB name and logo. The move comes after a 2010 ABC News report which detailed the group's practice of accrediting new members and awarding them inflated ratings in exchange for cash. "Over a period of more than two years, BBB of the Southland failed to resolve concerns about compliance with several standards required of BBBs, including standards relating to accreditation, reporting on businesses, and handling complaints," said Carrie A. Hurt, president and chief...

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