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Senate report calls for crackdown on airline fees

Senate report calls for crackdown on airline fees

Eric Rose knew that he would take a financial hit when he needed to reschedule a flight home with his wife, Marci, after dropping off their son at college in Tucson. After all, he had bought two $160 nonrefundable tickets. But Rose, a partner in a Los Angeles government relations and communications firm, was caught off guard by the fine print on his American Airlines tickets that said he had to pay $400 in change fees to rebook. “I’m a pretty savvy consumer and I understand the English language, but this stuff is written in legalese,” he complained. “It’s mind-boggling.” A staff report from the Senate Commerce Committee agrees with Rose. The...

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