Story | Jun 20, 2012
A collection of news and information related to Kevin Mitchell published by this site and its partners.
Top Kevin Mitchell Articles see all
Displaying items 1-5
Story | Feb 10, 2013 | 8:00 AMConsumers continue to get dinged and, worse, surprised by "resort" fees that often aren't quoted upfront in the hotel booking process. This one lump-sum fee often covers such items as phone calls, bottled water, Internet access, access to the pool or spa or other services that guests may or may not use. In September, two On the Spot columns dealt with those fees. When I contacted three consumer advocates who were active about the issue, they had just received a reply to a letter of complaint that they had sent to the Federal Trade Commission. In November, the FTC took more action, which is good news for consumers. But does it solve the problem?
Story | Aug 18, 2010 | 4:33 PM
Reporters from around Tribune Co. weigh in on the topic. Check back throughout the day for more responses and feel free to leave comments letting us know what's your favorite call of all time. [Updated at 11:28 a.m.: Ben Bolch,...
Story | Jul 10, 2011
Story | Oct 30, 2008
Delta Air Lines completed its $2.8 billion acquisition of Northwest Airlines on Wednesday, turning two of America's most storied airlines into the world's biggest carrier. Delta and Northwest closed the deal just hours after the Justice Department said...