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U.S. Navy
Growing evidence points to systemic troubles in VA healthcare system
Growing evidence points to systemic troubles in VA healthcare system

Three years ago Edward Laird, a 76-year-old Navy veteran, noticed two small blemishes on his nose. His doctor at the Veterans Affairs hospital in Phoenix ordered a biopsy, but month after month, as the blemishes grew larger, Laird couldn't get an appointment. Laird filed a formal complaint and, nearly two years after the biopsy was ordered, got to see a specialist — who determined that no biopsy was needed. Incredulous, Laird successfully appealed to the head of the VA in Phoenix. But by then, it was too late. The blemishes were cancerous. Half his nose had to be cut away. "Now I have no nose and I have to put an ice cream stick up my nose at night ... so I can...

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