KANSAS CITY, MO—As Kansas City digs out from yet another winter snow storm, the U.S. Postal service is asking its customers for help in preparing a safe walkway for letter carriers.
"Thirty-seven years with the post office, so I've seen a lot of days like this," said Dan Campbell.
Campbell has walked the same route for years. He said he can only remember once where mail was undeliverable. But every winter, Campbell said he can count on dealing with the same issues: unshoveled porches, sidewalks and driveways.
"You know when you step on that snow you can hurt yourself, so you have to be careful," he said.
Campbell said porches are especially hazardous because ice over paint can be very slippery.
"People fall and, you know, you can get hurt, but that's just part of the job," he said.
Campbell said overhangs can be equally dangerous if not knocked down.
The postal service said walkways should be cleared of snow and ice with enough traction to avoid slips, trips or falls. Steps should also be kept clear and in good repair to prevent injury to the letter carriers or others who visit the home.
Tom McDonnell clears his business walks and driveway every time it snows. He understands the challenges of letter carriers. He delivered mail many years ago.
"Yeah, they don't get to take as many snow days," he said.
The post office said it makes every effort to deliver mail on time and hopes its customers will do their part. If your mail has been delayed, the post office said it will make a second attempt the very next day, but until pathways and sidewalks are cleared, the post office said it will not risk the safety of its mail carriers.