The Pennsylvania Liquor Control Board continues to come under fire by some state senators for signing a contract to spend $173,000 dollars on professional development training for it's more than 4,000 employees. Critics call it manners training, but board chair P.J. Stapleton said that's absurd.
"We will not be distracted from our efforts to transform the PLCB from a prohibition-era government bureaucracy into a 21st century business that puts the customer first," he said.
Stapleton and CEO Joe Conti testified in Harrisburg that it's not charm school and liquor store workers will also learn how to spot people who are intoxicated or underage.
"If we can save one Pennsylvania life, we think it's really worth the investment. So we don't want to neglect the public safety aspect of this customer service training which is also very important," Conti said.
Dan Troxell of New Cumberland said it may be valuable.
"I think that could be money well spent if they can accurately identify people who are intoxicated and not sell alcohol to them," he said.
Another New Cumberland resident, Paul Bahn, doesn't buy it.
"I've been to the state store for 20 years I've never seen anybody drunk in the state store in my life, not that it doesn't happen, but again there are better ways to spend money," he said.
Critics Say PLCB Manners Spending is Rude
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