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Travel & Experiences

J.D. Power ranks America’s most satisfying airports

By Chris Erskine
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Los Angeles Times Staff Writer

Who knew? Las Vegas’ McCarran International Airport is the second-most-satisfying large airport in the nation. So says a J.D. Power and Associates study of North American airports released Tuesday. Philadelphia was No. 1 overall among large airports. LAX, holding steady, finished in the middle of the pack again.

The study is based on responses from 21,165 passengers who took round-trip flights between April of last year and March of this year.

Here are the top 10 large airports (30 million passengers or more a year) that travelers liked:

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1. Philadelphia International Airport
2. McCarran International Airport (Las Vegas)
3. Orlando International Airport (Florida)
4. George Bush Intercontinental Airport (Houston)
5. Phoenix Sky Harbor International Airport
6. Miami International Airport
7. JFK Airport (New York)
8. Hartsfield-Jackson Atlanta International Airport
9. Newark Airport
10. Charlotte Douglas International Airport (N.C.)

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Travel & Experiences
Chris Erskine

Chris Erskine is a nationally known humor columnist and editor who retired from the Los Angeles Times in 2020. Previously he wrote for the Sports, Travel and Saturday sections and edited with the paper’s features staff. As an editor, he has been a part of two Pulitzer Prize-winning teams at The Times (for his graphics work on the Northridge quake and the North Hollywood bank robbery). He is best known to readers for his weekly humor pieces on life in suburban Los Angeles. His latest book, “Daditude,” released in 2018, is a collection of his favorite Times columns on fatherhood. He has written two other books, “Man of the House” and “Surviving Suburbia,” which reached the Los Angeles Times bestseller list. The Chicago native has also worked for papers in New Orleans and Miami.

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