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Diane Bigda / For The Times /
Hotel tries to muzzle TripAdvisor reviewer
Question: I stayed at a place in Palm Springs that I didn't like and posted my review on TripAdvisor. I received a letter from an attorney threatening to sue me for libel if I did not remove my negative review within 14 days. I have contacted others who have written reviews for this establishment and they also received the attorney's letter. When I contacted TripAdvisor, I received an e-mail that said the site took the threats seriously, but they didn't even ask for a copy of the attorney's letter. Shouldn't TripAdvisor be leading the charge for protecting customers?
--Rob Wilcox, Los Angeles
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