As authorities continued Thursday to identify victims of this week's terror attack, families of the missing waited by their phones, faxed photographs of the missing to hospitals--and hoped.
Others, though, had no reason for hope and were left to sift through memories or consider the painful ironies that brought their loved ones into doomed planes and buildings.
Some of the victims were on planes they boarded only after changing other plans on a whim.
Many World Trade Center workers phoned their families to report the first strike had missed them, only to vanish in the second.
Businesses, too, searched for their missing, with phone trees and e-mails delivering mixed news. Morgan Stanley, for instance, had 40 of its 3,700 trade center workers unaccounted for Thursday. MMC, an insurance agency, knew the whereabouts of just 1,000 of its 1,700 employees who might have been there.
Among the missing Thursday were a growing number with ties to Chicago and the rest of Illinois.
John P. O'Neill
John P. O'Neill was one of America's best minds in its fight against terrorism. For the last several years, the 31-year FBI veteran had trained his expertise on Osama bin Laden, a prime suspect in Tuesday's attacks.
But O'Neill, 50, retired two weeks ago from the FBI after becoming the subject of a bureau investigation because he misplaced a briefcase--later recovered-- containing highly classified information. Authorities said last month that the briefcase included a report outlining virtually every national security operation in New York.
While serving as assistant special-agent-in-charge of foreign counter-intelligence and terrorism in the FBI's Chicago field office in the early 1990s, he worked on the probe of the 1993 bombing of the World Trade Center.
He then became counterterrorism chief in the bureau's New York office, where he led investigations of several terror strikes attributed to the Saudi extremist, including the attacks on the USS Cole in Yemen last year and the U.S. embassies in Nairobi and Tanzania in 1998.
"He was so dedicated to wiping him out. He was obsessed with getting him," said Valerie James, his longtime companion.
After leaving the bureau, O'Neill became director of security for the World Trade Center, where he was working Tuesday morning.
He called James from outside the trade center shortly after the hijacked planes struck the twin towers. "He said, `I'm OK, I love you. There's body parts everywhere. I've got to go because I have to evacuate the building,' " said Stacy James of Oak Park, Valerie James' daughter.
"I keep telling my mom that he's in a hospital somewhere," Jerome James said. "But he was very serious about his job, and that's the part that scares me the most; he probably did go and help people."
Cmdr. Dan Shanower, 40, a U.S. Navy intelligence officer who grew up in Naperville, was believed to be among those working at the Pentagon when a plane struck.
Shanower's family has lived in Naperville for years, and Dan Shanower's father, Don, is a former North Central College professor, family friend Dick Eastman said.
A Naperville Central High School graduate, Shanower served "all over the globe," said Eastman. He also wrote essays for the U.S. Naval Institute magazine Proceedings, including one in 1997, called "Freedom Isn't Free."
Lauren C. Grandcolas
Heading home to San Rafael, Calif., from her grandmother's funeral in New Jersey, Lauren C. Grandcolas arrived at the Newark airport an hour ahead of schedule and flew standby on United Flight 93.
"She arrived at the airport early, all packed and ready to go, which was very Lauren," said Janine Peck, a friend.
On board the doomed plane, Grandcolas called her husband, Jack, from a cell phone. "We have been hijacked," she told him. "They are being kind. I love you."
The plane crashed in rural Pennsylvania after a handful of passengers talked about attacking the terrorists who had hijacked it.
Vanessa L. Kolpak
Raised in Lincolnwood, 21-year-old Vanessa L. Kolpak was working on the 89th floor of the south tower during the first explosion. She called home to say she was fine. She never called back.
Tuesday afternoon, Vanessa's father, mother and brother drove to New Jersey and took a train into New York City to help their other daughter, Alexis, search. Family members have passed out fliers with Vanessa's photo on them. Her father and 27-year-old brother have volunteered in the search and rescue effort in Lower Manhattan.
In Lincolnwood, meanwhile, aunt Dorothy Kolpak has called hospitals in Brooklyn and New Jersey. Other members of Vanessa Kolpak's extended family in Illinois have begun wearing white ribbons decorated with a white butterfly because "Vanessa means butterfly in those baby books," her aunt said.
Last month, Kolpak started her job in the research department of Keefe, Bruyette & Woods after graduating from Georgetown University with a degree in international commerce. A graduate of St. Ignatius College Preparatory, Kolpak was "so bright she barely had to study," her aunt said. "She's bubbly, positive and has a beautiful smile."
Robert Rasmussen, of Hinsdale, last called home before he tried to leave the World Trade Center.
On a short business trip to New York, Rasmussen, 42, called his wife from the 78th floor of the south tower after a plane hit the north tower. He said he was OK.
Rasmussen was last seen on a 42nd-floor landing, attempting to make his way out with colleagues from Vestek, the investment technology firm he works for that has offices in Chicago and New York.
Three of Vestek's employees were still missing Thursday. "We have numerous people using various strategies to continue to search for them," said Susan Lundquist, Vestek's spokeswoman.
Rasmussen's family has held out hope he will be found, in part, because Rasmussen is asthmatic "and it's possible he's in a hospital on a ventilator and he's fine," his stepbrother John Protextor said.
The family got its hopes up Thursday morning when a Web site of people missing from the World Trade Center listed a Robert Rasmussen as "OK."
"But we don't know if that's our Robert Rasmussen. He still hasn't called," Protextor said.
Rasmussen, a native of Hunter, N.D., and a regional manager for Vestek, is married with three children. "We just keep hoping," Protextor said.
From her office on the 104th floor of the World Trade Center, Colleen Supinski called her mother and told her not to worry because it was the other tower that had been hit.
"I'm OK," she told her mom Tuesday morning, according to Bernice Supinski, the missing 27-year-old woman's grandmother.
That was the last Colleen Supinski's Pennsylvania family has heard from her.
"We're holding out hope--like so many other families out there," Bernice Supinski said between sobs.
Bernice Supinski called her granddaughter "a petite tiny thing" who is stronger than she looks. The shaken grandmother said Colleen, a graduate of Notre Dame, long dreamed of "getting a job and living in New York."
Thursday afternoon, Colleen Supinski's mother, father and brother were in New York. Along with hundreds of other parents and children and siblings, they were going from hospital to hospital, looking for good news.
Mildred Naiman, 81, of Andover, Mass., felt bad about flying American Airlines Flight 11 to California on Tuesday to see two of her sons and their families. She didn't want to miss her son Richard's 58th birthday that same day.
But Richard told her: "Mom, it's OK. You can call me from California," recalled Hope Naiman, 28, Mildred Naiman's granddaughter.
Despite knee replacement surgeries that forced her to be pushed through Boston's Logan Airport in a wheelchair, the feisty grandmother refused to stop her regular trips to see her grandchildren and great-grandchildren.
During a family gathering on Sunday, a relative had asked Naiman if she was nervous about flying. "No, I've gone everywhere already--to Germany, the Bahamas," her granddaughter recalled her saying. "I'm not afraid to fly."
Mary Alice Wahlstrom Carolyn Beug
Mary Alice Wahlstrom, 78, and her daughter Carolyn Beug, 48, settled Carolyn's 18-year-old twin daughters in Providence to begin classes at the Rhode Island School of Design, then boarded a flight headed back to Los Angeles.
"Carolyn was very big on her mother role," her sister-in-law Margaret Wahlstrom said. "She was very protective. She wanted to go out and get them all settled in their apartment." Beug, a video producer, also was writing a children's book.
On one of the planes that crashed into the World Trade Center, the pair was sitting in first class, a fact that bothers Wahlstrom now. "I'm afraid that's where all the bad stuff was happening," she said. "We keep hearing about the hijackers attacking the crew with knives.
"Mary Alice was terrified of flying. It would have been terrifying for her," she said. "Carolyn, on the other hand, is the type that would have attacked the hijackers. She's very feisty."
Nick Brandemarti, 21 was a fresh-faced college graduate who played football at Fordham University, but dreamed of Wall Street.
His uncle, Gregory Rendelman, said the West Deptford, N.J., man had worked as an equity researcher on the 89th floor of Two World Trade Center for just a month before Tuesday.
Rendelman said Brandemarti called his parents after the first plane struck the other tower. "He said, `I'm OK, but we're getting ready to evacuate the building and I have to go,'" Rendelman said. "And he hung up."
Brandemarti's family spent much of Thursday faxing pictures of the young man to hospitals in the hope he might be injured and unidentified.
Said Rendelman, "We want our boy back."
A decorated New York City firefighter who a year ago rescued two construction workers dangling from the outside of a building, Thomas Foley was among the first rescue workers to arrive at the World Trade Center. He hasn't been heard from since and is among numerous firefighters listed as missing.
Foley, 32, was among the most notable firefighters in New York. Last year, he was listed as among the nation's 100 most eligible bachelors by People magazine. He also recently had a bit part on "The Sopranos,' scheduled to be shown next year.
"He never wanted to be anything else other than a fireman," said Serena Cantor, a former New Yorker who met Foley when he was a boy. "He became a volunteer fireman at the age of 18."
Upon reaching one of the two men whose scaffolding collapsed last year, Foley told People magazine: "I told him don't worry. You're going home to your family tonight."
Paul Hughes would have celebrated his 39th birthday on Friday. The data systems manager, who earned a master's degree from the University of Illinois, is one of 700 Marsh and McLennan employees missing in Tuesday's attack on the World Trade Center. The Stamford, Conn., man worked on the 97th floor of the first tower to be hit by a hijacked airliner.
After talking to the spouses of her husband's coworkers, his wife, Donna, said Thursday that she has lost hope. "None of us has heard anything, the whole floor is missing," said Donna, a teacher, with her 10-year-old daughter Amanda at her side. "That's when we started to see the other side of the coin, and the glimmer of hope started fading."
For 15 years until 1997, Terry Lynch served as a top aide to U.S. Sen. Richard C. Shelby (R-Ala.), the ranking Republican on the Senate Intelligence Committee, a key watchdog in the nation's battle against terrorism.
On Tuesday, Lynch, 49, who now works for the consulting firm of Booz Allen & Hamilton, was meeting at the Pentagon with a three-star general about military manpower, his company said.
"Terry was a good father and husband, a valued employee," Shelby said in a statement, "and he was a great American."
Robert DeAngelis, 48, was at work on the 91st floor of the World Trade Center's south tower when the first plane hit the north tower. Even next door, the impact was enough to make the entire floor shake.
As papers and smoke filled the air outside his office windows, DeAngelis, a purchasing manager with the engineering firm Washington Group International, joined 180 fellow employees in heading for the exits.
Some headed for crowded stairways. Others, unaware of what exactly had happened, opted for elevators.
Though DeAngelis, also a West Hempstead, N.Y., Fire District commissioner, had left in the first rush, he stopped in the Sky Lobby when an intercom announcement reported that trouble had passed. He returned to the deserted 91st floor to field panicked calls, and made one of his own, to his new wife, Denise.
"Denise, honey, I can't believe what my eyes are seeing!" he told her as he described watching people jumping from windows in the adjacent tower. "I can't believe what's going on."
Denise DeAngelis turned on her TV just in time to see a second airliner streaking toward the tower where her husband worked.
"I love you," she said into the phone. There was no answer.
She beeps her husband once an hour in hopes it will lead rescuers to him.
Vicki Yancey was on her way to Reno for a business conference but hadn't planned to be on Flight 77, which crashed into the Pentagon on Tuesday.
Yancey, a former naval electronics technician, worked for a defense contracting company and had planned to leave Washington earlier, but ticketing problems delayed her departure, her husband, David, told the Washington Post. She called her husband 10 minutes before the flight boarded, to tell him that she got a seat on the plane.
Boston resident Graham Berkeley, 37, was an accomplished violinist who was traveling to California aboard American Airlines Flight 11 for a software conference. His boyfriend, Tim Fristoe, said Berkeley, a native of England, studied at the Royal College of Music in his native country. Said Fristoe: "He wasn't afraid to live fully."
Margaret and Bruce Seeliger left their Manhattan apartment Tuesday morning and stood in line to vote in New York's primary election. The pair would have gone on toward work together, but Bruce Seeliger had a doctor's appointment, so they said goodbye at the corner of 76th Street and Third Avenue.
Margaret Seeliger, 34, went to her office on the 100th floor of the World Trade Center, where she worked as director of underwriting for student accident and health at Combined Insurance Co., a subsidiary of Chicago based Aon Group.
Bruce hasn't heard from her since. "He hasn't lost hope," said Bruce Seeliger's cousin, Gregg Reitmeister of Flossmoor.
Richard Ross, 58, of Newton Mass., called his wife Tuesday morning to say his plane was leaving a bit late. He was frustrated, concerned about arriving in time for a business meeting in Los Angeles, his son said. That was the last his family heard from him. Ross' death also leaves a void at the Brain Tumor Society, a charity Ross started 14 years ago when his oldest daughter was diagnosed with a tumor.
Donald DiTullio of Lynn, Mass., and his companion Janis Lasden were going on vacation in Los Angeles when their plane was hijacked. DiTullio's passions were travel and sports: softball, hockey, skiing.
Among those on the plane that crashed in Pennsylvania after passengers discussed attacking their hijackers, Donald Greene, 52, was himself a licensed pilot, his sister-in-law said. He also was CEO and first vice president of an aviation company called Safe-Flight in White Plains, N.Y.
"If anyone needed help, Don jumped right in," sister-in-law Cecilia Rhoda said. He was the same at home. He coached soccer teams for both of his children. His youngest is 6.
Touri Bolourchi, 69, was not supposed to be aboard Flight 175, but she decided to stay a few extra days in Boston to visit her daughter and two grandchildren while her husband, Abkar, flew home to Los Angeles on the flight she, too, had originally planned to take.
A native of Iran, Bolourchi was a retired nurse. Abkar Bolourchi said he realized his wife was aboard the doomed plane while watching TV reports about the disaster. They had been married 42 years.
Cora Hidalgo Holland
Stephen Holland was sitting in his Boston-area home when he pulled up the American Airlines Web site on his computer to track the flight his wife, Cora, was taking to visit relatives in California..
The Web site shows an animated plane flying across the county to estimate the position of the plane and the distance to its destination. He then switched over to a Web site for news in the Boston area, and spotted a breaking story about an airplane crashing into the World Trade Center.
He flipped back to American's site. The plane was gone.
Deora Bodley, a 20-year-old college junior from California, was returning from an East Coast visit with friends when she boarded United Flight 93, which crashed in Pennsylvania. Bodley was devoted to helping kids. "She really touched many lives," said Kathy Almazol, principal of the school where Bodley tutored 2nd graders this summer.
Rodney Dickens, Bernard Brown, Asia Cottom, James Debeuneure, Sarah Clark, Hilda Taylor, Ann Judge and Joe Ferguson
Three Washington, D.C. schoolchildren, three teachers and two employees of the National Geographic Society were aboard American Airlines Flight 77 on their way to a field trip to the Channel Islands Marine Sanctuary off the coast of Santa Barbara, Calif.
The pupils, all 11-year-olds who lived in the largely concrete confines of the city, had been thrilled about the journey. Sponsored by the society, the trip was to include long hikes on the beach, kayaking and marine wildlife monitoring.
Two of the children, Rodney Dickens and Bernard Brown, were 5th graders. The third, Asia Cottom, was in the 6th grade.
The children had been traveling with their teachers, James Debeuneure, 58; Sarah Clark, 65; and Hilda Taylor.
Leading up the trip were two longtime National Geographic Society employees, according to a statement released Thursday by the society's Washington-based offices.
Ann Judge, 49, was a 22-year veteran of the society and the director of its travel office. According to the society's statement, Judge "launched countless National Geographic photographers and writers on countless assignments to the world's remote corners." Joe Ferguson, 39, directed the society's education outreach since 1987.
Jack D. Punches Jr.
Officially, the Navy says he's missing, not dead. But hope fades in the small Illinois town where Jack D. Punches Jr., a 50-year-old retired Navy captain, was born and raised.
A standout high school athlete and class salutatorian when he graduated from Tower Hill in 1969--he was the only boy in a class of 12--Punches joined the Navy as a commissioned officer after marrying his high school sweetheart, Janice.
The last time Ruth Godwin, his mother, spoke to Punches was Sunday. He called after the Bears game to razz his mother, an avid fan of the team.
Patrick Jude Murphy
Flossmoor native Lt. Cmdr. Patrick Jude Murphy had served on nuclear submarines and had recently moved to New Jersey with his wife and two children.
He was a reserve officer who was at the Pentagon Tuesday when American Airlines Flight 77 slammed into the building, said his godfather, William Slavin, who shared a Chicago Heights dental practice with Murphy's father.
Murphy, 38, grew up in Flossmoor and graduated from Marian Catholic High School in Chicago Heights in 1981.
Murphy's sister, Kathleen Schweikart of Naperville, said Pentagon officials asked them not to comment about her brother's fate. "Right now, we're just waiting," she said.
Kevin Szocik called his mother, Sheila, after the first plane crashed into the trade center. "Mom, you're going to hear reports, but I'm OK. I'm in the other building," Sheila Szocik recalled. She ran to a television in the school where she worked. As she watched, the second plane hit. She ran from the school to her house. There was another call.
"It was him, and I said, `Oh, Kev, thank God you got out,'" Sheila Szocik. "And he said, `No, we made it to the 82nd floor, Mom, but now we're trapped. The room is filling with smoke.' Then the phone went dead."
Richard Guadagno, a biologist who managed the Humboldt Bay National Wildlife Refuge in Loleta, Calif., was returning home to the West Coast from visiting his parents in New Jersey and his sister in Vermont.
Guadagno, 38, was aboard the hijacked United Flight 93 that crashed in Pennsylvania.
Marie Abad, a 49-year-old investment banker from Syosset, N.Y., called her husband of 26 years after the second airliner crashed into the World Trade Center, this one hitting her building.
"She said, `We're on the 88th floor, we're waiting for a fire marshal to come up and bring us down,' " Rudy Abad said. "That was the last I've heard from her."
Thomas Pecorelli, a cameraman for Fox Sports Net and E! Entertainment Television in Los Angeles, was returning from a wedding in Boston and from visiting his ailing father.
The 31-year-old cameraman leaves behind a wife, Kia Pavloff, who is expecting the couple's first child in March. "Tom was proudly carrying his ultrasound picture here," said a colleague.
Dong Lee Ruben Ornedo Chandler `Chad' Keller
Three employees of Boeing Co.'s Space and Communications business, which produces space vehicles and develops and launches satellites, died on American Airlines Flight 77.
Dong Lee, 48, was an engineer/scientist based at the company's site in Dunn Loring, Va. Lee, who worked at the company five years, was married with three children.
Ruben Ornedo, 39, was a senior project engineer at the company's satellite facility in El Segundo, Calif. Ornedo worked at the company 16 years. Ornedo's wife is pregnant with their first child.
Chandler "Chad" Keller, 29, was senior project engineer at the El Segundo facility, having worked at the company for five years. He was married.
Ronald Gamboa Daniel Brandhorst David Brandhorst
Ronald Gamboa, 33, of Los Angeles had worked as manager of a Gap store in Santa Monica, Calif., for five years.
The Los Angeles Times reported that Gamboa's partner Daniel Brandhorst, 42, a lawyer with PricewaterhouseCoopers, and their adopted son, David, 3, also died in the crash.
Christopher Mello David Retik
They were venture capitalists, part of the high-flying new economy. Christopher Mello, 25, was an analyst, and he rarely flew to meet a potential client. David Retik, 33, hated being away from his family--a son, a daughter, a pregnant wife--but he was a partner in Alta Communications, and he traveled regularly.
On Tuesday morning, Retik was running late. He drove to the airport on the Massachusetts Turnpike. His father, Dr. Alan Retik, was driving to work at the same time, and he was annoyed by a car driving near him--speeding up, slowing down, whipping over to the side. Then he realized his son, a notorious joker, was driving. They laughed and waved at each other.
Once he parked, David Retik ran through the airport, trying to meet Mello and catch Flight 11. His wife, Susan, whose third child is due in November, called him on his cellular phone. He said he was late, and that she should give his love to the kids, and they hung up, said Saul Zalesne, Susan Retik's father.
"What a waste of a human being," Zalesne said on Thursday from Retik's home in Needham, Mass. "I'm standing here now wearing his Birkenstocks. I'm wearing his shoes. I had to do it. He was such a good boy."
Suzanne Kondratenko Darya Lin
Chicagoans Suzanne Kondratenko, 28 and Darya Lin, 32--both single--were in New York on Tuesday with two colleagues, meeting with clients on the 92nd floor of the World Trade Center's Tower Two.
When the other tower was attacked, the women and another colleague, Michael Dunne, took the stairs to the 78th floor to cross into elevators that would take them to the bottom. The fourth Chicagoan, Chad Cooley, went to the 66th floor and called them on his cell phone to tell them he was OK.
Soon, though, the group lost track of Kondratenko. "They don't know if she continued and went to the bottom," said Linda Toops, president of their firm, Keane Consulting Group.
Lin, a University of Michigan grad and the senior member of the consulting team, stayed on the 78th floor with her clients, which included a pregnant woman.
The men made it out--Cooley ran down 66 flights of stairs and Dunne escaped on an elevator that arrived at the bottom moments before power was cut.
Kondratenko grew up in Michigan and has a sister, Aimee, who also works at the firm. Lin speaks several languages. Both women, Toops said, are energetic, passionate and loved their work.
Charles Burlingame, pilot of American Airlines Flight 77, was to celebrate his 52nd birthday at an Anaheim Angels baseball game Wednesday.
Burlingame had planned to bring his wife, Sheri, along on the flight from Dulles Airport to Los Angeles. But she stayed behind at their Herndon, Va., home when it became clear that her husband couldn't get two good seats to the game, said the pilot's brother, Brad.
Gerald "Geep" Fisher, of Potomac, Md., was a consultant with Booz Allen & Hamilton in a meeting with Army brass at the Pentagon when the building was struck.
"He was a tremendous optimist, and this family has not lost hope because of his example," said Alexis Radocaj, who was to become his daughter-in-law later this month. Fisher, 57, was scheduled to do a reading at the wedding of Radocaj and Fisher's adopted son.
The couple visited the Pentagon crash site Wednesday night.
The last anyone heard from stock trader Steven Genovese was just after the first airliner slammed into the World Trade Center's north tower below his 104th-floor offices at Cantor Fitzgerald Securities.
"He called his wife, and then his mother," said Genovese's aunt, Christine Donahue. "He said `I think a plane hit the building.' And then there were explosions."
On Thursday, his family was scouring sooty triage stations and hospitals in Manhattan.
Three weeks ago, William Godshalk asked his girlfriend to marry him. He was 35 and he loved his job as a vice president of institutional sales for Keefe, Bruyette & Woods.
Tuesday morning, Godshalk called his mother, Grace Godshalk, in Pennsylvania. He said he was OK. He said a jet had hit the other tower in the World Trade Center. He said she should turn on the TV.
Eight minutes later, Grace Godshalk saw United Flight 175 slam into her son's building. "He had many friends, thousands of friends," his mother said.
Donald Vadas got the first call after the north tower was struck. His 37-year-old son, Bradley, who worked on the 89th floor as a senior vice president at Keefe, Bruyette & Woods, phoned to say he was in the other tower.
"I ran into the house to watch it, and as I'm watching it, I see this plane going right into the second tower," Donald Vadas recalled.
That's when Bradley Vadas called back. "`Dad, this is going to be my last conversation,'" his father recalled him saying. His son said "the smoke was coming, and that was going to be it. We shared our love for each other. ... He knew it was the end."
Joseph J. Berry
Joseph J. Berry, 55, of Saddle River, N.J., also was on the 89th floor of the south tower when the second plane struck. Tapped to be co-chief executive of Keefe, Bruyette & Woods less than two years ago, Mr. Berry helped steer the investment banking firm with his calm demeanor and a knack for consensus building.
John Works, 36, of Darien, Conn., was a trader for Keefe, Bruyette & Woods. "We don't know anything now," Works' father, Edwin Jr. said. "All we know is he was in the building."
Ernest Willcher, 62, was one of three consultants from Booz Allen & Hamilton missing at the Pentagon on Tuesday. The Maryland man had spent 20 years--the bulk of his career--as a civilian specialist with the U.S. Army Map Service.
Jason Dahl's life was changed forever by two events: His father allowed him to begin flight training when he was just 13, and a year later his older brother died serving in Vietnam.
On Tuesday, Dahl, 43, was the pilot of United Flight 93, which crashed in Pennsylvania.
Jeannine M. LaVerde
Jeannine M. LaVerde, 36, left two messages on her mother's voice mail from her office in the southern tower of the World Trade Center Tuesday morning. She is still missing.
"The first one was to say the other building was hit and that they were OK," said her sister-in-law, Denise LaVerde. "She called later and said their building was hit, and [that she was] trying to make her way down."
Dean Eberling Russell Keene
Dean Eberling was last seen in an elevator car that stopped just above the ground floor. Two women who worked for the 44-year-old securities analyst's firm were helped out of the elevator by firefighters but Eberling and his colleague, Russell Keene, have not been seen since.
Shawn Nassaney Lynn Goodchild
Shawn Nassaney, 25, of Pawtucket, R.I., and Lynn Goodchild, 25, of Attleboro, Mass., boarded United Flight 175 in Boston as the first leg of a journey to Hawaii, where they planned a two-week vacation, according to Nassaney's brother, Pat Nassaney Jr.
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