eNewspaper
Q: How do I access the eNewspaper?
A: If you have registered to receive the eNewspaper of the Los Angeles Times, a digital replica of the print newspaper, you will receive a daily email reminder that it is available. However, you don't have to wait for the email to arrive to access that day's edition. You can find the eNewspaper of the daily edition after 5:30 a.m. any morning by going to the Account Management page. To make it even easier to get to the eNewspaper at any time, you can bookmark the Account Management page link or add a shortcut icon mobile phone home screen.
Q: I subscribe to latimes.com on my eReader (Kindle or Nook). Am I therefore eligible for Unlimited Digital Access at no additional cost?
A: Not at this time.
Q: I am having trouble opening or downloading the eNewspaper.
A: If you are having trouble with the daily eNewspaper on your iPhone or iPad, it could be because you need to clear your cache and cookies, and make sure your settings accept cookies from visited sites. In addition, your device may have problems if private browsing is turned on or JavaScript is turned off. To change these settings, go to the setting icon and scroll down to Safari. Turn the private browsing tab to "off" and the JavaScript tab to "on." Please contact us at mobile@latimes.com if you continue to have problems with the eNewspaper.
Q: I commute and want to read the eNewspaper when I am off-line.
A: You can download the daily eNewspaper on your mobile device before you leave home. Start downloading the latest edition by clicking on the down-facing arrow in the navigation bar at the top of the page. It will take a few minutes to download a full edition. When it is complete, you will see a check mark over the arrow in the navigation bar. The eNewspaper will be downloaded and stored in your browser cache, so you will need to keep your browser tab open in order to access it when you're off-line. If you've closed your browser, you can click on the link in your eNewspaper e-mail, but you will need to be connected to the Internet to re-authenticate. You can only download one edition at a time.
Q: How do I add a home screen icon to my iPhone or iPad?
A: Before you download the file for the first time, you can add an icon to your home screen on an iPhone or iPad. To get started, click on the icon with the small arrow to the left of the browser URL. Pick "Add to Home Screen." Once you have added the button, open the icon you created on your home screen and start downloading the latest edition by clicking on the down-facing arrow at the top of the page.