Bulk-mail service leaving Burbank
Molly Shore
About 400 Burbank bulk-mail users will soon have to travel outside
the city to send their letters, bills and periodicals.
Bulk mail processed by the Burbank main post office will cease
Aug. 15, necessitating a trip to North Hollywood or Glendale post
offices, where new automated equipment to handle bulk mailing will be
installed. The equipment will also be available in Van Nuys and
Canoga Park.
“New machines can’t be installed in all offices because it’s very
expensive equipment,” said Janie Isaguirre, business mail entry
manager for the U.S. Postal Service in Santa Clarita.
To qualify for bulk-mailing rates, which are discounted, customers
must mail a minimum of 500 items at a time, postal service
spokeswoman Teri Bouffiou said. Postage is paid at the time of
mailing, and there is an annual permit fee, which is $150 for
standard mailings and $375 for periodicals, she said.
“Timewise, it will definitely be more difficult because,
obviously, it won’t be in our own backyard,” said Clint Cook,
customer service supervisor for Burbank Water and Power.
Cook, who oversees BWP’s mailroom staff, said there will have to
be some rearranging of the staff to adjust to the time change and the
travel time. BWP generates about 4,700 bills per month, according to
Cook, who added that bills are mailed daily, rather than once a
month.
“We are going to have to be on our toes to make sure that the
bills are done in a timely fashion,” Cook said. “If the billing
machine breaks down, we’re not going to have as much time to pick up
and go.”
Bulk mailing for the Burbank Chamber of Commerce is handled by the
chamber’s member company, Warren Printing and Mailing in Eagle Rock.
June Lain, Warren’s customer service representative, said the
company handles a minimum of 9,400 bulk mailings for the chamber
every month. The mailings have gone out through the Burbank post
office, but when it closes, the mail will be taken to Van Nuys, she
said.
“It will be extremely inconvenient for us,” she said. “As the
mailer for the chamber, it’s likely that we will lose on the cost
because we won’t increase charges to the chamber.”
The Glendale post office is at 313 E. Broadway, and the North
Hollywood post office is at 7035 Laurel Canyon Blvd. Hours are 11:30
a.m. to 3 p.m. weekdays at both locations.