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Medjet Travel Insurance Review 2024: What You Need To Know

MedJet review
KEY TAKEAWAYS
  • Medjet is a reputable medical evacuation service with over three decades of experience and an A+ rating from the Better Business Bureau (BBB).
  • Medjet specializes in medical transport, especially for medical evacuations and travel security.
  • If you’re hospitalized and are more than 150 miles from home, Medjet will arrange for you to be transported to your hospital of choice in your home country.
  • Besides emergency medical evacuation, Medjet will not cover other travel or medical related expenses.
  • Plan memberships start at $99 for short-term plans and $315 for year-long plans.
  • To compare several insurance plans and find the right one for your journey, try using our online comparison tool.
SUMMARY

Medjet is a leading medical transport service for individuals and families. Founded in 1991, the company has a strong track record in medical evacuation and travel security. 

In this Medjet review, we explore all of Medjet’s essential features, coverage options, costs and customer reviews to help you decide if it aligns with your specific travel needs.

Pros & Cons

Pros

  • Great emergency medical transport
  • Great repatriation transport
  • Allows you to choose preferred hospital
  • Covers COVID-19
  • Covers people with pre-existing conditions
  • Covers people engaged in action & adventure sports

Cons

  • Not as comprehensive as other travel insurance
  • Does not reimburse you for medical expenses
  • No cancellation or interruption coverage
Specialists in Medical Transport
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4

Is Medjet legit?

Yes, Medjet is a reputable medical transport service program that is consistently rated as a top medical evacuation service for individual travelers and families. 

Founded in 1991, Medjet has over three decades of experience with crisis response and medical emergency evacuation for travelers. It also has an A+ rating from the Better Business Bureau (BBB), so you can feel confident in making it home safe when you purchase a Medjet membership. 

Let’s take a look at the key features and benefits of signing up for a Medjet travel insurance plan.

Bottom line: Main highlights of Medjet travel insurance

Medjet provides a specialized medical transport service, placing a primary focus on medical evacuations and travel security. 

Simply put, Medjet will arrange for your medical transport to the hospital of your choice if you are 150+ miles away from home and require hospitalization.

However, Medjet does not reimburse you for any other travel or medical expenses incurred on your trip. It is strictly available as an emergency medical transport service.

To give you an overview of Medjet, we’ve highlighted the main pros and cons below.

Medjet Pros and Cons

  • Great emergency medical transport
  • Great repatriation transport
  • Allows you to choose preferred hospital
  • Covers COVID-19
  • Covers people with pre-existing conditions
  • Covers people engaged in action & adventure sports
  • Not as comprehensive as other travel insurance
  • Does not reimburse you for medical expenses
  • No cancellation or interruption coverage

Medjet travel insurance plans & coverage

MedjetAssist offers travelers plans for every need when you’re concerned about medical evacuation services for accidents or illnesses like COVID-19, including options for annual, short-term and long-term plans, depending on your needs. 

Medjet offers the following coverage:

You can also choose plans for strictly domestic travel or select options that provide worldwide coverage. 

Let’s explore these membership options, their coverage periods and which types of travelers they best suit.

1

MedjetAssist Short-Term Membership

MedJet short-term membership plans include options for subscriptions for trips lasting for 8, 15, 21 or 30 days. Short-term plans cover one transport per person. Keep in mind that short-term travel insurance plans are only available for travelers under 75 years of age.

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2

MedjetAssist Annual Membership

Medjet’s annual travel insurance plan is for frequent travelers that take multiple trips per year. It’s valid for trips lasting 90 days or less and can cover just you or your immediate family (up to five children) for two transports per year. To be eligible, everyone must be under the age 75.

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3

MedjetAssist Extended Stay Membership

Medjet offers two extended-stay travel insurance plans for expatriates who live and work out of the country. Annual coverage is available to cover individual trips lasting up to 180 days or 365 days. The 180-day version will cover you on trips up to 180 days and will reset for your next trip upon returning home. The 356-day version works the same way, offering rolling coverage year by year. This plan also covers up to two transports per year.

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Here’s a close look at how these MedjetAssist memberships compare:

Coverage type Annual Membership Extended Stay Short Term Plan
Medical Evacuation & Repatriation 2 transports per year 2 transports per year 1 transport per person
Maximum Trip Length 90 days per trip 180 days per trip N/A
Maximum Number of Trips No limit No limit N/A
Sports & Activities Covered
Limitations apply
Covered
Limitations apply
Covered
Limitations apply
Pre-Existing Condition No coverage No coverage No coverage

Optional add-ons

Security and crisis response

Each Medjet plan comes in two levels:

  1. MedjetAssist: This type of plan provides coverage for essentials like hospital-to-hospital medical transfer, all expenses paid air transport worldwide and transport of mortal remains. 
  2. MedjetHorizon: This type of plan includes the same benefits as MedjetAssist, plus additional 24/7 travel security and crisis response evacuation services.

Therefore, a MedjetHorizon membership is essentially an add-on for security and crisis response.

Motorcycle return coverage

Medjet medical evacuation services don’t exclude adventure activities, so you don’t need extra coverage aside from a plan at MedjetAssist levels when you travel to ride motorcycles. The company’s motorcycle return coverage is optional, but it does come in handy when you have an accident and need to get both you and your bike back home.

Things not covered by Medjet Assistance USA travel insurance

As a reminder, Medjet is strictly an emergency medical transport service. Therefore, it will not reimburse you for any other travel or medical expenses incurred on your trip. 

Some other common things a Medjet membership doesn’t cover include:

Keep in mind that Medjet is best used as a supplement to traditional travel insurance companies instead of an alternative. 

As such, comprehensive travel insurance may cover things that Medjet will not.

Is Medjet travel insurance worth it?

Medjet can be well worth it, especially for travelers that prioritize medical transport and evacuation over other insurance benefits and for travelers that need greater control over where they are treated while traveling.

Some examples of travelers that may find Medjet worth it include:

While traditional travel insurance plans often include a broader range of coverage, such as medical expense reimbursement, trip cancellation, trip interruption, and baggage loss, Medjet’s specialized service can be a powerful draw to certain types of travelers.  

If you’re looking for travel insurance that offers these and other types of coverage, here are a few plans we recommend:

Best Value for Medical Emergencies

Seven Corners

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4.37
Preferred Plan
Trip Protection Choice
Covers COVID
YES
Medical & Evacuation Limits Per Person
$500,000 / $1,000,000
Best for Premium Coverage

AXA Assistance USA

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4.22
Preferred Plan
Platinum
Covers COVID
YES
Medical & Evacuation Limits Per Person
$250,000 / $1,000,000
Best for Cancellations & Interruptions

Travel Insured International

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4.39
Preferred Plan
Worldwide Trip Protector
Covers COVID
YES
Medical & Evacuation Limits Per Person
$100,000 / $1,000,000

Cost of Medjet travel insurance plans

MedjetAssist memberships start at $99 for an eight-day trip. For families (two adults and up to five kids), prices start at $198.

For an annual travel insurance plan that covers both domestic and international travel, individual MedjetAssist memberships start at $315 and family memberships start at $425.

We break down all MedjetAssist prices in the sections below for:

Note that if you are between 75 and 84 years old, you must contact Membership Services for pricing information.

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Short-term membership prices

MedjetAssist short-term memberships range from $99 to $255 for individuals, and from $198 to $395 for families. You can see the cost for each membership term in the following table.

Cost of MedjetAssist Short-term Travel Insurance Plans

Membership Term Individual membership cost Family membership cost
8 days $99 $198
15 days $155 $260
21 days $200 $335
30 days $255 $395

If you purchase the MedjetHorizon level of protection, prices range from $189 to $345 for individuals and from $318 to $515 for families.

Annual membership prices

MedjetAssist annual plans for both international and domestic travel start at $315 for individuals and $425 for families. When your travel plans only include the domestic 48 states, those rates drop to $205 and $345, respectively.

You can purchase a membership that covers both international and domestic travel for up to a five-year term. The longer the term, the cheaper the cost per year.

We’ve displayed the cost of the various terms in the following table.

Cost of MedjetAssist Annual Travel Insurance Plans

Membership term Maximum days abroad (per trip) Includes international travel Individual membership cost Family membership cost
1 year 90 days $315 $425
1 year 180 days $465 $595
1 year 365 days $695 $1,035
1 year 365 days $205 $345
2 years 90 days $525 $795
3 years 90 days $730 $1,150
5 years 90 days $1,150 $1,780

If you decide to upgrade your protection to the MedjetHorizon level, you can expect to around $150 to $200 more per year for your plan.

Student and Academic Faculty membership prices

Memberships for students and academic staff are available for up to one year. You can see the cost of these memberships in the table below.

Cost of MedjetAssist Travel Insurance Plans for Students and Academic Faculty

Membership term Maximum days abroad (per trip) Individual membership cost Family membership cost
1 year 140 days $315 $425
1 year 180 days $464 $595
1 year 365 days $695 $1,035

For MedjetHorizon, individual memberships cost an additional $189 more and family members cost from $110 to $340 more.

Medjet travel insurance reviews from customers

Sometimes, the best way to see if a service is right for you is to see what others say about it. To help you get a better feel for customer satisfaction with Medjet, we’ve pulled together a number of reviews from real customers. 

Customer ratings on Squaremouth give Medjet an overall rating of four out of five stars. Reasons cited for these ratings include superior customer service before and during the trip.

Here is a closer look at positive and negative MedjetAssist reviews:

What Medjet customers like

Other positive points cited by Medjet customers include:

  • Straightforward plans with no gotchas in the fine print
  • No coverage exclusions for adventure activities
  • No coverage exclusions for pre-existing conditions
  • Handles medical evacuation with no out-of-pocket costs


Kim C. mentioned:

“I found working with Medjet to retrieve my motorcycle from Mexico to be a very straightforward process. They were polite, helpful, and most importantly responded to my questions promptly and completely.”

What Medjet customers don’t like

While most customers find dealing with Medjet a positive experience, some find negative points: 

  • High price point for something they may not need
  • Standard MedjetAssist plan doesn’t cover crisis response
  • Doesn’t cover medical expenses, just evacuation costs

Eleanor L. says:

“I bought a family membership, checked off my daughter as a full time student, and then she was injured on a trip. When I called to get help, they said because she was not standing in our house (her legal address) when the policy started and started her trip from her dorm, she was excluded.”

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FAQ: Medjet travel insurance

Does Medjet cover medical expenses related to pre-existing conditions?

Medjet offers medical evacuation insurance to those with pre-existing conditions, so you can feel confident when you travel. A Medjet membership also has no exclusions for adventure travel, making it a good choice for those who travel to surf or rock climb.

Which is better, Global Rescue or Medjet?

Global Rescue and Medjet offer similar services and can be considered substitutes for the most part. One key difference is that Medjet often works out to be cheaper thanks to its membership model. Therefore, Medjet may be a better option for longer trips. For example, frequent travelers can save a lot of money by opting for Medjet’s annual plan.

What is the difference between AirMed and Medjet?

Both AirMed and Medjet offer medical evacuation insurance that delivers travel security to their members, but how they transport their members during a medical emergency or crisis response. For instance, AirMed employs its own fleet of aircraft and medical staff to get its members to a home hospital of their choice or a medical facility that can handle their care. Medjet, however, works with more local air ambulance services with their own medical crews. Closer proximity to your travel location may provide faster response times when a Medjet member requires evacuation due to medical necessity.

Hayley Harrison
Hayley Harrison Personal Finance

Hayley Harrison is an active personal finance contributor for LA Times Compare. She is passionate about helping consumers make informed financial decisions and achieve their financial goals by simplifying complex topics relating to insurance and personal finance.

Hayley brings first-hand knowledge of the finance industry thanks to her previous experience as a branch manager for a mid-sized regional bank and as a licensed accident and health insurance agent.

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