Frequently Asked Questions
The Los Angeles Times' Advertising Self Service Portal is the simplest and fastest way to get your advertising campaign running in print, online and everywhere else! Explore our expansive product suite, you're in control. You construct your ad from start to finish and choose where it runs to maximize the exposure to the segments of our broad audience you're looking to target most.
Using our Self Service website, you're able to select where you want to advertise, when you want to advertise, and at our lowest published prices.
Through this site, you can place a classified listing or a display ad in one of our print products, our websites and our partner sites. We offer a multitude of options designed to meet nearly every budget and scope of advertising campaign. You can browse our products by visiting our Place An Ad page. From there we'll guide you through the process and help you schedule the most effective ad for your needs.
To help you build the appropriate ad for what you are trying to sell or promote, we offer several templates, allowing you the ability to customize certain areas, add photos or graphics and embed your business website information. The ad building process will make sure that we collect the appropriate information needed for our classified partner sites and for effective advertisements. For certain business products, we offer you the option to upload your own display advertisement as a pdf. A great option for those businesses who have already built their ad copy, but just need to schedule it in one or more of our products.
Yes, in order for us to schedule your ad and charge you for it, we need you to create an account. We ask for a minimal amount of information that we need in order to process your order. Feel free to browse our products and build ads without registering in order to get a feel for how our Self Service portal works. If you need more information regarding our Privacy Policy, please click here.
Our site will walk you through the retrieval of both your username and your password if you forget either or both of them. If you still have difficulty logging in after going through this process, please call us at 1-800-974-3665 or email us at ecom@tribune.com and one of our representatives will assist you.
All of our self service products are paid in advance with a credit card. We accept Visa, MasterCard, Discover & American Express.
Yes, for many classified categories and display templates, we allow you to upload photos and graphics. Our classified partner sites such as cars.com, homefinder.com, etc also will allow you to upload additional photos for the listings on their sites.
This depends on the product you choose for your advertising solution. Some products allow for next day publishing, while others require more than a week advance submission. After you select a product to run, we will display a calendar that will show you the next available day for your advertisement to run in print and/or online.
Yes, we offer many packages for online advertising, either as a standalone advertising choice or bundled with one of our print products. Please visit Place An Ad to begin browsing our options.
What if I can't find the type of ad that I want to place or section that I want to run it in on the Self Service site?top
While we have the majority of our advertising offerings available through self service, there may be a few that are not listed here. Please contact us at 1-800-LATIMES, ext. 72769 to see if we can find the right option for you
After you place your ad, you will receive an email confirming that you've submitted an ad. In this email, there is a link to review your ad that takes you directly to your order, where you can edit, renew or cancel it. Also, if you login upon returning to our portal, you can browse all your ads that are currently running, have run and/or are saved as drafts.
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If you placed a rental or a car classified ad, typically your online ad appears the day before your print ad is in the paper. Any other categories will appear online the day of the print ad. If you cannot find your ad, please call us at 1-800-974-3665 or email us at ecom@tribune.com and one of our representatives will assist you.
Yes, many of our products allow targeted advertising. In the ad building process, we will show you a map that allows you to select one or more geographic zones where your ad will run.