I really don't understand why Charter caller response is getting so
much attention. One would think that we have already been preconditioned
trying to talk with someone at a bank, utility, retailer, etc.
What I think should be getting people's attention is the 20%-plus rate
hike in less than a year. I've read where Charter has said that the
increases are necessary in order to provide better customer service and a
broader channel selection.
Ha! What, the golf and cartoon channels? Just as soon as I get one of
my TVs wired with RG6 cable, I'm going satellite.