Mechanics calling for equality
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Robert Chacon
Mechanics in Glendale and Burbank want to be in the know.
Car manufacturers, they say, withhold technical information on the
automobiles they build, making it difficult for independent mechanics
to perform certain types of maintenance on vehicles.
“It’s simple -- they don’t give us the information in order to get
customers back in dealer shops for repairs,” said Viken Anmahouni,
owner of Jack’s Lube, 510 W. Colorado St., Glendale “That’s not fair
for us. It’s not fair for the after-market industry.”
The Coalition for Auto Repair Equality, an after-market industry
group, is now pushing for federal legislation that would give
complete access to car manufacturer’s automobile information.
“Independent car shops have limited information to car systems,”
coalition executive director Sandy Bass-Cors said. “It makes it more
difficult for independent mechanics to fix cars, and gives consumers
less choice in who fixes their cars.”
Car manufacturers withhold information on anti-theft systems,
anti-lock brakes, certain transmissions, component locations and
traction control, among other vehicle systems, opponents said.
Calls to the president of the California Motor Car Dealers Assn.
and the National Automobile Dealers Assn. were not returned.
“We can connect our diagnostic equipment to a car, but we don’t
have the program to find out what is wrong,” said Jerry
Khachatourian, owner of J’s Auto Clinic in Burbank. “Sometimes we
have to tow a car to the dealer’s shop to fix the problem. That costs
more to the customer.”
Some mechanics can eventually figure out what to repair, but it
takes longer, resulting in a higher bill for customers, Anmahouni
said.
“Car manufacturers are going to make it as difficult as they can
for us to fix their cars. They want to see those cars back in their
dealerships,” said Tom Evans, a technician and manager at Midas, 220
W. Elk Ave., Glendale.
That is not good for consumers, he said, since auto dealers charge
more to repair cars than independent or chain shops.
A simple diagnostic exam might be free or cost $59 at some shops,
Evans said. But at auto dealers, a diagnostic exam typically runs
$89.
Auto manufacturers began using encrypted codes on their on-board
diagnostic systems -- otherwise known as the check engine light --
after the passage of the Clean Air Act in 1991, Bass-Cors said.
HR 2735, the Right to Repair Act, is currently being reviewed by
the Commerce, Trade and Consumer Protection Sub Committee, and
another similar bill, SB 2138 is also moving through the Senate,
Boss-Cors said.
“These are good consumer bills. Consumers should be able to choose
where, when and who fixes their cars,” she said.