Family invests generations into cars
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Janine Marnien
LA CRESCENTA -- Even though Bob Smith Toyota has been in town for a
relatively brief nine years, the family that owns and operates it is
anything but new to the car business.
The dealership on Foothill Boulevard is carrying on a family business
that started in 1919, when Bob Smith Sr. bought his first car dealership
in San Francisco.
Passed on from father to son for four generations, the Smiths have
sold Chevrolet, Dodge, Volkswagen, Porsche, Audi, BMW and Toyota products
for more than eight decades.
For Mike Smith, who now owns and operates Bob Smith Toyota with the
help of his son, Peter, being able to work with his family is an
“incredible gift.”
“How my father orchestrated us to be so compatible in business with
him and each other is unbelievable,” Mike Smith said. “With Peter, it’s
so exciting to walk into work each day and have my son there. It gives me
total energy.”
Peter Smith first began working for his dad washing cars for “four or
five bucks an hour” during his summer vacations. Although he makes
substantially more now as the dealership’s general manager, it was those
summers that gave him some of his favorite memories with his father.
“Going to lunch with him was a treat,” Peter Smith said. “Just to be able
to go to lunch with your dad was something special.”
Together, Mike and Peter Smith have seen changes in consumer trends
over the years. The biggest difference in customers has been in level of
education, Peter and Mike said.
“In years past, people really only had the library to go to for
information on cars,” Peter said. “Now, information comes from
everywhere. Customers walk in and they know exactly what they want, and
the challenge is to keep up at their pace.”
A trend the Smiths suspect will develop is a growing demand for the
Prius, Toyota’s hybrid vehicle, although Peter says the technology is
still too new to have much of an effect right away.
“We are definitely headed in that direction, but it probably will take
about 10 years before you’ll really see a turn toward that type of
vehicle,” he said.