Civility by Diana Olson:

“To be civil — to behave, that is, in a manner that takes into consideration the feelings and comfort of others — means practicing the art of giving. By treating you the best way I know how, I appeal to the best in you urging you to do the same. The practice of civility is the applying of gentle force with the goal that everybody be a winner in the delicate game of social exchange.” Dr. P.M. Forni. “Choosing Civility”





























?Good Citizen





?Common sense



?Gentle Force









?Social Harmony



























DIANA OLSON, MA AICI CIP, Etiquette & Image Consultant, is available for consultations, workshops, and seminars. Diana can be contacted at (626) 584-9761 or

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