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Volkswagen dealers paralyzed by emissions scandal

Volkswagen dealers paralyzed by emissions scandal

Lost in the flurry of corporate malfeasance and consumer outrage over the Volkswagen emissions cheating scandal is another victim -- the Volkswagen dealer.

Neither employed by Volkswagen nor legally liable for the auto manufacturer's misdeeds, VW dealers find themselves caught in the middle. The product they sell is tainted, and the consumers they serve are furious, while the world waits to learn what the car company will do to resolve the problem.

"Our dealers don’t manufacture Volkswagens, they sell them,” said Brian Maas, president of the California New Car Dealers Assn., which represents 50 VW dealers across the state. “They have worked hard to build...