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Ford to launch new Sync infotainment system to address complaints
Ford to launch new Sync infotainment system to address complaints

Ford Motor Co. is moving to address one of the biggest complaints about its vehicles — the glitchy in-dash Sync technology system that controls such things as temperature settings, phone calls and music selection. The new system is a complete redesign that Ford engineers say is faster, more intuitive and easier to use. Ford said Thursday that it will introduce Sync 3 in its new Ford and Lincoln cars, starting with the 2016 model year. Almost all new models are expected to have the new system by the 2017 model year. It also is dropping the MyFord Touch portion of the system’s name. The complexity and unreliability of the technology has plagued Ford since it introduced the...

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