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Facebook's user manipulation study: Why you should be very afraid
Facebook's user manipulation study: Why you should be very afraid

Facebook just doesn't get it.  The company doesn't get why people are pitching such a fit over the user-manipulation study it conducted in 2012, the details of which broke this weekend. It doesn't get what this says about how it treats its users, and why it may, and should, discourage people from using its service. It doesn't get that its researchers violated widely accepted standards for research on humans, or why that's bad. It's tone-deaf about the implications. But that's not new. This is just one more example of a reality of the Facebook experience that users keep forgetting. In a nutshell: As a Facebook user, you are not its customer. You are...

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