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Federal Trade Commission Bureau of Consumer Protection
Southern California debt collection operation to refund $4 million
Southern California debt collection operation to refund $4 million

A Southern California debt collection operation agreed to refund more than $4 million to consumers to settle allegations that its employees posed as process servers and used other deceptive tactics, the Federal Trade Commission said Wednesday. Asset Capital and Management Group, which also did business under several other names, operated out of Orange and Riverside counties until a federal judge shut it down and froze its assets in August at the agency's request. Federal regulators said the four people who ran the operation -- Thai Han, Keith Hua, James Novella and Jim Tran Phelps -- "employed an assortment of deceptive and abusive tactics" to collect past-due credit...

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