81°

Topics

Credit and Debt
Bank of America won't take no for a permanent answer
Bank of America won't take no for a permanent answer

The letter Richard Knee received from Bank of America opened with a warning: "You may be missing out on valuable offers." "According to our records, you are not being mailed offers from Bank of America because you have opted out of postal mail marketing offers," the letter said. Happily for BofA, that's changing. It said that the preference made clear by Knee, 68, five years ago would expire this month. If he didn't opt out anew, the junk mail would start flowing again. "Why should I have to opt out again?" the San Francisco resident asked me. "I already told them that I don't want their stuff cluttering my mailbox. The opt-out should...

Loading