Jobs and Workplace

One-fifth of Americans say their workplace is hostile or threatening, study finds

One-fifth of Americans say their workplace is hostile or threatening, study finds

The American workplace is grueling, stressful and surprisingly hostile.

So concludes an in-depth study of 3,066 U.S. workers by Rand Corp., Harvard Medical School and UCLA. Among the findings:

• Nearly one in five workers — a share the study calls “disturbingly high” — say they face a hostile or threatening environment at work, which can include sexual harassment and bullying. Workers who have to face customers endure a disproportionate share of abuse.

• Nearly 55% say they face “unpleasant and potentially hazardous” conditions.

• Nearly three quarters say they spend at least a fourth of their time on the job in “intense or repetitive physical” labor. “I was...

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