The following phone numbers may be helpful if you have travel concerns or complaints:

Airline complaints
Aviation Consumer Protection Division
U.S. Department of Transportation
Ph: 202-366-2220

Travel complaints
American Society of Travel Agents
Ph: 703-739-8739

Travel advisories
Overseas Citizen Services
U.S. State Department
Ph: 202-647-5225
Web site:

International health information
Centers for Disease Control
Ph: 404-332-4565
Web site:

Suspect business practices

Illinois Better Business Bureau (inquiries and complaints)