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Los Angeles International Airport

LAX's friendly volunteers have flight information and more

LAX's friendly volunteers have flight information and more

We've all had those cold-sweat airport moments: Running late, you can't find the departure gate. You've missed your flight, and don't know where to turn.

To the newcomer, Los Angeles International Airport can be daunting — so sprawling, so crowded, everyone zigging and zagging. Last year, nearly 75 million visitors moved through its nine terminals, contending with endless traffic, jammed parking lots, constant construction and snaking lines. Not just for security, but also for burgers, bathrooms and caffeine.

Friendly help can be found at the nation's second-busiest airport, even though many may be too stressed to notice it: Volunteers sporting red blazers and vests...

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