“We know that consumers are eager to purchase this coverage, and to the millions of Americans who have attempted to use healthcare.gov to shop and enroll in healthcare coverage, I want to apologize to you that the website has not worked as well as it should,”
“No amount of website fixes can make right the president's broken promises that healthcare costs will be lowered by $2,500, or that Americans will be able to keep the plan they have and like,” said Rep.
Even as she acknowledged problems with the online exchanges Tavenner, a former nurse and secretary of health and human resources in Virginia, highlighted successes of the law. Seventy-eight million Americans have saved $3.4 billion as insurance companies lowered rates to meet a requirement of the law, she said, and millions more already have coverage because of it.
And some website issues have already been improved, she said, noting that 90% of visitors can now create accounts and online transactions are occurring more efficiently. But she repeatedly declined to specify how many Americans have been able to enroll in plans through the exchanges, saying those figures would be released at a later date.
Tavenner’s appearance Tuesday precedes what will likely be a more contentious hearing Wednesday when Health and Human Services Secretary
Separately Tuesday, House Speaker
"There is no way to fix this monstrosity," he said. "The idea that the federal government is going to supply the health insurance for every American and write all the rules defies any sense from my standpoint."
[For the Record, 12:09 p.m. PST Oct. 29: An earlier version of this post said Seventy-eight million Americans have saved $3.4 million due to Obamacare mandates. The correct figure is $3.4 billion.]