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Orange County Register's missed deliveries are firm's latest stumble
Orange County Register's missed deliveries are firm's latest stumble

When thousands of Orange County Register readers didn't get their paper on Sunday, the Register offered an alternative: Come pick it up. In a Facebook post at 3:36 p.m. Sunday, the paper told peeved readers they could get a free copy at the Register's Santa Ana headquarters — if they arrived by 5 p.m. The offer only added to readers' angst over a transition to a new delivery company. On Saturday, the Register switched from Los Angeles Times distributors, which it has used since 2009, to another carrier. It made the change to ACI Media Group to provide subscribers with "exceptional value and quality service," according to a recording on the...

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