Cendant Corporation

When credit card charges keep slipping in

When credit card charges keep slipping in

Consumers have a responsibility to watch out for funky charges on their credit card statements. So Carol Kearns has no one to blame but herself for allowing an unwanted roadside-assistance service to keep billing her for nine years.

But that doesn't let the company, AutoVantage, off the hook. Attorneys general nationwide have accused AutoVantage of duping people into signing up for its service and then sticking them with recurring fees.

Nor does it speak well of Kearns' card issuer, Capital One, which kept automatically renewing the AutoVantage subscription even though her card number changed multiple times over the years because of unrelated incidents of...

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