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Consumer travel and vacation complaints continue to fall in Florida

Consumer travel and vacation complaints continue to fall in Florida

The last thing you want during vacation is a problem with your bill or services. Fortunately, the number of travel and vacation-related complaints have steadily fallen in recent years, according to the Division of Consumer Services. During the 2010-2011 fiscal year , “Travel/Vacation Plans” fell to its lowest level in 9 years. In fact, the 1,682 travel-related complaints filed during this period represent a decrease of more than 62 percent from the staggering high of 4,475 reported during fiscal year 2005-2006. The previous year there were 2,209 complaints, said division spokesperson Sarah Criser. Why? Division officials credit quality consumer education with effective...

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