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1 million people pay nothing for cellphone service, so how does FreedomPop make money?

1 million people pay nothing for cellphone service, so how does FreedomPop make money?

There are times when FreedomPop founder Stephen Stokols would get better coverage or service using a competing cellular carrier. Like when he got booted from his own provider after getting tripped up by confusing settings.

But Stokols — along with his 2 million customers — has been willing to suffer occasional headaches in exchange for an unbeatable deal. Half the people using FreedomPop pay nothing for cellphone service, including mobile Internet access.

There are limits on monthly usage (500 megabytes in the U.S.) and caps on calling and texting (three hours and 500 messages). Finding a shop, reaching a customer service agent or buying a phone from FreedomPop can be...

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