What bugs us most about the holiday travel crush? A mobile app that won't work when checking on a flight's status. It ranks as the No. 1 travel frustration, even more annoying than dealing with the Transportation Security Administration, a survey says.
Most Americans book their travel electronically: 34% on a website and 23% on a mobile app.
But at least a third of us who will be traveling over Thanksgiving and Christmas worry that the site or app will load slowly, be unresponsive or crash when we need to use it to upgrade an airline seat or book a hotel room over the busy holidays.
Results of the holiday travel behavior study were compiled by Soasta, a San...