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Frequent travelers give TSA low marks despite PreCheck expansion
Frequent travelers give TSA low marks despite PreCheck expansion

The Transportation Security Administration is falling flat in its efforts to win the hearts of frequent fliers. Nearly 86% of frequent fliers surveyed said the agency is doing a “poor” or a “fair” job. And that’s after the expansion of a popular program to speed frequent fliers through airport checkpoints. The survey of more than 2,700 travelers by the online Frequent Business Traveler magazine is bad news for the TSA, which recently expanded its expedited “PreCheck” program to 121 airports in the U.S. to cut the hassle of screening. Under PreCheck, travelers who have submitted background information to the TSA can zip through a special...

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